Refund Policy

Businesses may request release or refund of eligible unused campaign or approved-job budget that has not been consumed by approved work, locked hiring budget, settlement hold, refund hold, or compliance review.

Amounts already tied to approved submissions, hired or active job commitments, settled rewards, fraud investigation holds, chargeback risk, or platform fee obligations are not automatically refundable. Manual review may be required before any balance is released.

User withdrawal requests are reviewed before processing. Typical processing windows may vary depending on payout rail availability, fraud controls, reconciliation status, KYC, account flags, and operational load.

Refund and payout disputes are resolved using platform logs, submission records, moderation decisions, wallet entries, and funding records. Users and businesses should provide relevant transaction IDs and account details when contacting support.

FreeEarnHub may place balances on hold, request supporting documentation, or deny refunds and withdrawals where fraud, abuse, legal restrictions, or reconciliation issues are present.